Grand County, Colorado

Frequently Asked Questions

What is a Short-Term Rental?
A Short-Term Rental, also known as a vacation rental, is the rental of a legally-licensed dwelling unit for periods of less than 30 consecutive days per occurrence. A Short-Term Rental Registration is required prior to advertising and renting your property.

Who needs to apply for a Short-Term Rental License?
Any owner renting a property for a period of 30 consecutive days or less is required to apply for a Short-Term Rental Registration. It is the owner(s)’ responsibility to know and comply with all ordinances, resolutions and regulations that apply to short term rentals within the jurisdiction of Grand County.

What if I do not obtain a Short-Term Rental License?
Renting or advertising your home for rent on a short-term basis without a license is in violation of the jurisdiction of Grand County’s ordinances and subject to enforcement processes as provided for in County Code.

What is the cost of an STR Registration?
The fee is $100 per person that your unit sleeps. For example if your unit sleeps 4 people then you pay $400 per year. There are two people counted on a double, queen, king and hide-a-bed, and one person on a twin bed.

Does my short-term rental license apply to multiple properties?
No. You are only allowed to short-term rent one dwelling unit per license in Grand County. Each STR requires its own license.

Do I have to display my license?
Yes. The STR Registration Number must be posted in every online advertisement for the STR as well as in a conspicuous place within the short-term rental unit at all times. Your STR Registration PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".

Is the County working with Airbnb?
No. Airbnb does not collect or remit fees or taxes to the County on behalf of property owners and/or authorized agents.

Is the County working with Vrbo?
No. Vrbo does not collect or remit fees or taxes to the County on behalf of property owners and/or authorized agents.

Can I pay by credit card?
Yes. We accept all major credit cards except for American Express. The County assesses a 3.0% convenience fee on all credit card based transactions.

Can I pay by e-check?
Yes. You can select your e-check during checkout. In doing so, you authorize you bank to send the payment electronically to the County. The County does not pull the money from your account, ever. If needed, the debit block/originator ID to tell your bank is 1746028909.

I need to close my account. What do I do?
Please email Grand County at str@co.grand.co.us. Please include the closure date and the reason you are closing the account.

What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the County on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.

Can I manage multiple properties with one login?
Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6 digit Account Number and the GovOS Activation Code to connect to an existing property record.

Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and the Activation Code to be authorized to connect to an existing property record.

I did not receive, or I misplaced the letter with my activation code. What do I do?
Contact GovOS at blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.

What payment types are accepted by the County through GovOS?
The County accepts ACH Debit, or e-check as well as the following major credit cards: Visa, Mastercard and Discover.

Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.

How do I change the User on a Property?
All users need to register, just as you did, by going to the home page for that jurisdiction (https://cograndcous.munirevs.com). They will click on the "Register Here" button. They will also need the 6 digit account number and Activation Code for the property.

I forgot my password. What do I do?
From the Log In page, click the “Forgot your password” link and follow the instructions that will be e-mailed to the User’s registered e-mail address.

Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.


For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911

When contacting support, be sure to include the jurisdiction (Grand County, Colorado) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!